Privacy Policy

1. Who We Are

SGG Holdings Pty Ltd (ABN 99 702 050 673) is a holding company and investment services provider based in Perth, Western Australia. We operate the website sggholdings.site. This Privacy Policy explains how we collect, use, disclose and safeguard personal information.

2. The Australian Privacy Principles

We are bound by the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) contained within it. The APPs govern the way organisations collect, hold, use, disclose and secure personal information. Wherever we handle personal information, we do so in accordance with the APPs and this policy.

3. What Information We Collect

The types of personal information we may collect include:

• Your name and contact details, including your email address;
• Details you provide when enquiring about our holdings and investment services;
• Information submitted through our quote request or contact forms;
• Records of correspondence between you and us;
• Non-identifying technical data such as browser type, device information and pages visited, collected for website analytics purposes.

We only collect personal information that is reasonably necessary for one or more of our functions or activities, and we collect it by lawful and fair means.

4. How We Collect Information

We generally collect personal information directly from you when you:

• Submit an enquiry through our contact page;
• Request a quote through our quote page;
• Communicate with us by email;
• Use our website, where technical data is logged automatically.

5. Why We Collect and Use Your Information

We collect, hold, use and disclose personal information for purposes including:

• Responding to your enquiries and requests for quotations;
• Providing our holding company and investment services;
• Managing our business relationship with you;
• Complying with our legal and regulatory obligations, including taxation and corporate record-keeping obligations;
• Improving the performance and content of our website.

We will not use or disclose your personal information for any purpose other than the primary purpose of collection, unless you have consented or an exception under the APPs applies.

6. Disclosure of Personal Information

We do not sell, rent or trade your personal information. We may disclose personal information only:

• To professional advisers (such as accountants, auditors or legal advisers) where reasonably required;
• To service providers who assist us in operating our website or business, under confidentiality obligations;
• Where disclosure is required or authorised by Australian law, court order or regulatory authority.

We do not routinely send personal information outside Australia. If we ever do so, we will take reasonable steps to ensure the recipient is bound by privacy obligations substantially similar to the APPs.

7. Security of Personal Information

We take reasonable steps to protect personal information we hold from misuse, interference, loss and from unauthorised access, modification or disclosure. These steps include electronic and organisational safeguards appropriate to the sensitivity of the information. When personal information is no longer required, and we are not legally required to retain it, we take reasonable steps to destroy or de-identify it.

8. Access to and Correction of Your Information

Under the APPs, you have a right to request access to the personal information we hold about you, and to request its correction if it is inaccurate, out-of-date, incomplete, irrelevant or misleading. To make a request, please email us at ceo@sggholdings.site. We will respond within a reasonable period. There is generally no charge for access or correction requests, although we may charge a reasonable administrative fee in limited circumstances, which we will advise before proceeding.

9. Direct Marketing

We will not send you direct marketing communications unless you have consented or would reasonably expect to receive them. Every marketing communication we send will include a simple way for you to opt out of future communications, and we will act on opt-out requests promptly.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and to understand how the site is used. Cookies are small files stored on your device. You can configure your browser to refuse cookies or to alert you when cookies are being used; however, some parts of the website may not function fully without them.

11. Third-Party Links

Our website may contain links to third-party websites, including external pages referenced across our services and service areas pages. We are not responsible for the privacy practices of those websites and encourage you to review their own privacy policies.

12. Anonymity and Pseudonymity

Where it is lawful and practicable, you have the option of dealing with us anonymously or using a pseudonym. However, in most cases we require your name and contact details in order to respond to enquiries or provide quotations and services.

13. Complaints About Privacy

If you believe we have breached the Australian Privacy Principles or the Privacy Act 1988 (Cth), or if you have any concerns about how your personal information has been handled, please contact us first so we can address the matter:

Email: ceo@sggholdings.site
Post: SGG Holdings Pty Ltd, ABN 99 702 050 673, Perth, WA, Australia

We take privacy complaints seriously and will acknowledge your complaint promptly, investigate it thoroughly, and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the law or technology. The current version will always be published on this page. Continued use of our website after changes are published constitutes acceptance of the revised policy.

15. How to Contact Us

For any questions about this Privacy Policy or the personal information we hold about you, please contact:

SGG Holdings Pty Ltd
ABN 99 702 050 673
Perth, Western Australia
Email: ceo@sggholdings.site
Website: https://sggholdings.site

This Privacy Policy should be read alongside our Terms & Conditions. It was last reviewed in accordance with the Privacy Act 1988 (Cth).